FREQUENTLY ASKED QUESTIONS
Our garments follow Italian sizing and generally offer a regular, comfortable fit. As a starting point, we recommend choosing the size you normally wear in coats and outerwear.
You can also consult our Size Guide or contact us via WhatsApp. Our team will be happy to help you find the most suitable size.
Of course. Upon request, we can provide additional photos and videos of the available garment, allowing you to take a closer look at its colour, fit and finer details before making your purchase.
Simply contact us via WhatsApp and let us know which style you are interested in.
Fur is a natural material, and every garment has its own distinctive characteristics. Slight variations in colour, shading and texture are therefore possible.
Lighting conditions during photography and individual screen settings may also affect how colours appear. If you would like a closer look, we can provide additional photos or videos of the available garment upon request.
Every Romagna Furs creation is produced at our factory in the Republic of San Marino, where traditional craftsmanship, carefully selected materials and meticulous attention to detail are central to every stage of production.
Each garment is carefully monitored throughout the manufacturing process and undergoes a thorough quality check before delivery.
For selected styles, we may be able to offer customisation or made-to-order options, depending on the materials and design of the garment.
Contact us with your preferred style and requirements. Our team will be pleased to explore the available possibilities and provide further information.
Natural fur requires thoughtful care to preserve its softness, lustre and distinctive qualities over time.
We recommend visiting our Fur Care & Storage page for practical advice on keeping your garment in excellent condition.
Yes. Our website uses secure payment systems, and transactions are processed through the payment providers available at checkout.
Before confirming your order, you will be able to review your purchase details and the total amount payable.
Available payment methods are displayed during checkout.
For further details, please visit our Payments page.
Yes, Romagna Furs offers international shipping.
Delivery times, shipping costs and procedures may vary depending on the destination. Further information is available on our Shipping page.
Once your order has been handed over to the courier, you will receive the information needed to track your shipment and follow its progress.
Our team is also available should you require assistance during delivery.
Yes, returns are accepted in accordance with our return policy.
For full details regarding return procedures, timeframes and applicable conditions, please refer to our Refund page.
Certainly. You are welcome to discover and try on our collections at our showroom in the Republic of San Marino.
We recommend contacting us in advance to arrange your visit, allowing our team to provide you with dedicated, personalised assistance.
For enquiries about our collections, sizing, availability, orders or after-sales assistance, you can reach us via WhatsApp, telephone or email.
Our team will be delighted to provide personalised support before and after your purchase.