Shipping policy

Orders are processed and shipped within 24–48 business hours (excluding weekends), subject to availability confirmation and payment verification (particularly for bank transfers).

During sales periods, promotions, special events, or national holidays, shipping may take longer; we apologize in advance for any inconvenience.

All shipping rates include insurance, meaning that in the event of loss, the order is fully refunded.

Italy

All domestic shipments are handled by the Bartolini express service (1–2 business days), while shipments to the islands and Calabria take 2–4 business days.

Shipping is free and includes insurance.

For multiple orders exceeding 3 units, rates will be calculated and communicated via email before the order is processed. Orders will not be processed without full payment.

Europe

All shipments within Europe are handled by the standard service (3–5 business days) of DHL or TNT.

Shipping is free and includes insurance.

For multiple orders exceeding 3 units, rates will be calculated and communicated via email before the order is processed. Orders will not be processed without full payment.

Customs Duties

Customs charges for any destination are not included in the price shown online and are the sole responsibility of the customer. We cannot provide a quote for this amount; please contact the local courier's customer service department if you have any questions.

Outside Europe (USA, Asia)

All shipments outside Europe are handled by the DHL express service (2–6 business days).

Shipping costs €100, including insurance. For orders exceeding 3 units, shipping rates will be calculated and communicated via email prior to order processing. Orders will not be processed without full payment.

The customer is responsible for any export fees or taxes.

Russia

Due to specific international conditions, the customer is responsible for arranging and covering the cost of shipping.

ORDER DELIVERY

If the customer is unavailable at the time of the first delivery attempt, the courier will make a second attempt on the following business day.

If the courier is unable to complete delivery after two attempts, Romagna Furs SPA will contact the customer to arrange a new delivery date.

If the customer refuses delivery for any reason, shipping costs—along with any applicable taxes and/or duties incurred—will be deducted from the refund due to the customer.

Romagna Furs is not liable for any delivery delays caused by the courier.